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Results for “Can't connect”

10 articles found

Billing & Payments

What Happens When a Payment Fails

…default, your service is suspended 2 days after the renewal date. You can't connect to any of our servers while it's suspended, and we email you to let you know. My services shows the service as suspe…

Business VPN Management

How to Suspend a VPN User

…ls page. Click OK to confirm. Their status changes to Suspended. They can't connect with their VPN credentials, their Stealth / VLESS link is taken off our servers, and they're signed out of the Premi…

Dedicated WireGuard VPN

Dedicated WireGuard VPN for Gaming

…ide covers common game set-ups, consoles and what to check if players can't connect. Why use a dedicated server for gaming Your home IP stays private. Players connect to your server's IP, so attacks h…

Dedicated WireGuard VPN

Troubleshooting WireGuard Connection Issues

…m is further along. If it stays Offline, start with the next section. Can't connect at all Check the tunnel is active. In the WireGuard app, the tunnel should be switched on or show Active. Re-import …

Apps & Downloads

PremierVPN for Windows: Features and Overview

…a light theme aren't available in this version. Quick troubleshooting Can't connect: try another location or the same country on the Direct tab. Then try OpenVPN TCP, WireGuard with Stealth, or Bypass…

Apps & Downloads

PremierVPN for iOS: Features and Overview

…Locations, Dedicated IP, Security and Settings. Quick troubleshooting Can't connect on this network: tap Find a working connection, which switches to Auto. If you chose a protocol yourself, try Amnezi…

Apps & Downloads

PremierVPN for Android: Features and Overview

… its own app: see Set up PremierVPN on Fire TV. Quick troubleshooting Can't connect: check your internet works without the VPN, try another location, and make sure you allowed the VPN connection reque…

Apps & Downloads

PremierVPN for Linux: Features and Overview

…a: sudo dnf remove premiervpn Quick troubleshooting App won't open or can't connect: restart the background service, then reopen the app: sudo systemctl restart premiervpn-service Check the service is…

Router Setup Guides

Setting Up PremierVPN (OpenVPN) on an ASUS Router

…VPN Server. VPN Server lets other people connect into your router. It can't connect out to PremierVPN. Before you start: use your VPN credentials Manual setups sign in with your VPN username and VPN p…

IKEv2 Setup Guides

Install PremierVPN on Fedora / Red Hat (RPM)

… ever used Google or Apple, set a portal password first (see Step 3). Can't connect to any server Check your internet connection works without the VPN. Restart the service, then close and reopen the a…

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