Choose which types of email PremierVPN sends you, from billing notices to news and offers.
Change your email preferences
- Sign in to the client portal.
- In the sidebar, under Account, click Email preferences.
- Turn each type on or off:
- Payment Receipts: confirmation when a payment goes through.
- Renewal Reminders: reminders 7, 3 and 1 day before your subscription renews.
- Payment Failed Alerts: a notice if a payment doesn't go through.
- Service Notifications: suspension, termination and other changes to your service.
- Marketing & Promotions: new features, special offers and tips.
- Click Save Preferences.
Keep Payment Failed Alerts and Service Notifications on. If a renewal fails, these are how we warn you before your VPN is suspended.
You can also unsubscribe from marketing emails using the link at the bottom of any of them.
Something out of date or unclear? Let us know.