Billing & Payments
Invoices, payment methods, billing cycles, and refunds.
Payment Methods Accepted
This article lists the ways you can pay for PremierVPN, at checkout and when paying an invoice later. All prices are in US dollars. At checkout MethodWhat to know CardPro...
How Billing Cycles Work
This article explains the billing cycles we offer, how renewals work for each payment method, and how to keep track of your renewal date. Billing cycles Depending on the...
How to View and Download Invoices
Every payment on your account has an invoice. This article shows where to find them, what each status means and how to save one as a PDF. Find your invoices Sign in to th...
How to Pay an Outstanding Invoice
If you have an invoice waiting for payment, for example a renewal or a failed card payment, you can pay it from the client portal with a card, PayPal, crypto or account c...
How to Update Your Payment Method
This article shows how to add or change a card, and how to switch your subscription to a different payment method, from the Payment methods page. Open Payment methods Sig...
What Happens When a Payment Fails
If a renewal isn't paid, your service carries on for a short grace period, then it's suspended and later closed. This article explains the timeline and how to fix it quic...
How Refunds Are Handled
Every PremierVPN payment is covered by a 30-day money-back guarantee. This article explains the policy and how to ask for a refund. Our refund policy Within 30 days: we g...
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